What is the best VoIP system for Salesforce integration?

The best VoIP system depends on your team’s needs. For flexibility and deep CRM automation, a custom VoIP solution tailored to Salesforce often outperforms off-the-shelf tools.

Does Salesforce support VoIP integration?

Yes. Salesforce supports VoIP integration through APIs, AppExchange apps, and third-party connectors, enabling call logging, click-to-call, and CRM syncing.

How does VoIP integration benefit Salesforce users?

It enables automatic call logging, real-time caller info, click-to-call from CRM, and better tracking of call-based sales activities, boosting productivity and pipeline visibility.